Shipping & Returns

Effective date: September 14, 2025

Shipping (if applicable)

If we ship physical goods, we will ship by the date stated at checkout or, if no date is stated, within 30 days. If we cannot ship on time, we will seek your consent to a delay or offer a prompt refund.

Returns & Refunds

Return eligibility, time windows, and refund methods will be stated on the product page or at checkout. To start a return, contact nick@backyard-ai.com with your order number. Software/SaaS fees are generally non-refundable once delivered, except as required by law or stated otherwise.